Already dropped off a device? Check a repair status. Need help from afar? Mail it in. Got a quick question? Chat or call — a real human, every time.
Enter your ticket number to see live progress, ETA and pickup details.
Track repair →We’ll send a prepaid, insured label. Most devices home in under a week.
Get a label →Every repair, parts and labor. Bring it back — we’ll make it right.
Warranty terms →Punch in the ticket number on your drop-off receipt. We’ll show you exactly where it is on the bench.
Available anywhere in California. Free, insured two-way shipping on repairs over $99. We pack carefully, repair quickly, and send it home within three business days.
Manufacturing defects in the part we installed, and our labor. Bring it to any of our four stores.
Subsequent drops, liquid damage after repair, and components we didn’t replace.
Bring the device and your receipt. Most warranty fixes are same-day, free.
Mon–Sat 10–8 PT
Photo your device. We’ll quote.
Reply within four business hours.
Tell us what’s going on. We’ll write back the same day with a ballpark price and your next step.